Looking for more info? Here are some things we're commonly asked.
At this time, we only support English transcription.
We accept the following file formats: MP3, MOV, MP4, WAV, FLAC, AMR, OGG, and WebM.
Yes - you have the option to upload both audio and video files. We can transcribe either of these file types.
You can upload through our secure portal. If you havent already, please create an account by clicking 'Get Started Now' at the top right. Then, you can follow the steps to quickly submit your audio or video files.
Auto-generated transcripts tend to be about 80% accurate. The quality of audio greatly affects accuracy - background noise, un-clear accents, and changing volumes can cause your transcript to be less accurate. However, we've provided a transcript editor that makes it easy to find and fix mistakes.
Yes - our secure portal implements industry standard security practices, and your files never leave our system.
We charge $0.20/min of audio or video. So, a 10-minute file would cost $2.00. The minimum total fee that we are able to charge is $0.50, so if your file is too short, you will be charged $0.50 total.
The easiest way would be to chat with us using the chat widget on the bottom right side of the page. If you prefer, you can call us at 678-753-5678.
Create an account in our secure portal to upload your audio or video file and chat with our team.